We want to be a
“
We want to be a giant machine
that is a gold standard for how to treat customers.
”
Meaning
This quote means the customer experience should be the company’s standard of excellence—the gold standard for how customers are treated.
About Author
Jeff Bezos
Jeff Bezos is an American entrepreneur and founder of Amazon, widely recognized for his innovation in e-commerce and space exploration. His quotes often reflect entrepreneurship, risk-taking, and long-term vision. Bezos inspires business leaders, innovators, and entrepreneurs to pursue bold ideas, embrace experimentation, and scale ventures with persistence and strategy.
Related Quotes
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This quote means assess whether someone can be a standout (a \'superstar\') by identifying which strengths matter most.
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This quote means discovery always involves chance, so stay curious and keep exploring.
“ It’s not an experiment if you know it’s going to work. ”
This quote means experimentation is uncertainty; once you already know it will work, it is no longer a real test.