The best customer service is
“
The best customer service is
if the customer doesn’t need to call you,
doesn’t need to talk to you.
It just works.
”
Meaning
This quote means excellent customer service is proactive and invisible—customers shouldn’t have to call.
About Author
Jeff Bezos
Jeff Bezos is an American entrepreneur and founder of Amazon, widely recognized for his innovation in e-commerce and space exploration. His quotes often reflect entrepreneurship, risk-taking, and long-term vision. Bezos inspires business leaders, innovators, and entrepreneurs to pursue bold ideas, embrace experimentation, and scale ventures with persistence and strategy.
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